Coachella Music Fest: “No’s” to “Ok’s” & FAQ’s

Coachella Music Fest: “No’s” to “Ok’s” & FAQ’s


I’m one of those unlucky ones, kicking myself for not getting passes early enough and who will be sitting at base camp this year as many of my colleagues and friends head to one of the world’s best and biggest music festivals, the sold out Coachella Music Festival that starts April 18th until April 20th, 2011.

Where is Coachella? (ko-CHEL-a, ko-a-CHEL-a) is a city in Riverside County, California, or better known to locals as Indio, California- smack dab in the middle of the desert, and near famed sister city, Palm Springs.

It’s hot, it’s musical line-up is even hotter, and if you were one of the lucky ones to score a ticket, well- you’re one of those lucky ones that will partake in the sounds of some of the best indy artists ombined wtih mainstream music offered today.

Headliners: Daft Punk, Radiohead /w Arcade Fire, Kings of Leon, Kanye West,  The Strokes, and a long list of amazing-ness, Black Keys and Interpol, Killers front man Brandon Flowers along with Lauren Hill are also set to take the stage.

Each year, event producers, setting out to add safety to their line-up, have a list no-no’s on site, as well as FAQ’s. We’ve compiled them here.

So, be safe… heed the list… and, while you lucky one’s head out to that dry desert, once in a lifetime experience, think of we lowly non-badge holders sitting at home around the world… wishing we were there with you!

NO Musical Instruments (especially drums!!!)
NO Knives / Weapons Etc.
NO Chains / Chain Wallets
NO Blankets
NO Outside Food & Bev
NO Camelpacks
NO Tents
NO Flags
NO Tailgating in Parking Lots
NO Refunds Or Exchanges or Cancellations
NO Chairs
NO Video Cameras
NO Audio Recording Devices
NO Bota Bags
NO Professional Cameras
NO Stuffed Animals
NO Pets
NO Drugs & Drug Paraphernalia

OK Backpacks (medium)
OK Hats
OK Sun Block
OK Lighters
OK Cell Phones
OK Sunglasses
OK Cigarettes
OK Small Beach Towel
OK All Ages Welcome
OK Ins & Outs
OK Ages 5 & Under Free
OK Fanny Packs
OK Digital Cameras
OK Disposable Cameras
OK Film Cameras

Doors open at 11am
Rain or Shine
DAY Parking is free
Everyone is required to have their wristband on at all times including the entrances to parking.
Line up/set times subject to change
Everyone subject to search upon entry
Be nice, have fun

More info to know…

What’s the best time to arrive?

Definitely arrive several hours earlier to be on the safe side. CARPOOL, CARPOOL, CARPOOL!!! Please be prepared for significant delays if you choose to not obey all festival signage and staff.

What time does it end?

The festival usually ends around 12:30am-ish.

Will you be posting set times in advance?

Yes. Set times will be posted here a couple days before the festival and also be on the festival guide that is passed out upon entrance.

How hot will it get in the day and how cold will it get at night?

Click Here for Coachella Valley 3 day Weather forecast information.

Click here to see what the “average” weather is like in Indio, CA. all year long.

What charity is the money going to? Who are they?

Please visit our Charity page for complete information.

How do I submit for the ART Festival?

Sorry we are not taking art submissions.

I’m a photographer. Who do I arrange a photo pass through?

Please use the press email address on the Contact Info page for inquiries.

Are you hiring people to work or volunteer at the event?


Can I pass out flyers inside? Outside?

No. Try to be more green.

What happens if I lose or break my festival wristband?

Ouch, if you lose it or tamper with your wristband, you will have to buy another one (if there are any left)! If your wristband accidentally breaks or is damaged, please immediately return to the nearest entrance gate (tollbooth) and ask for customer service.

How do I become food vendor? Or non-food vendor? I have questions!

Vending booths for 2011: We are not taking vendor applications. There is NO waiting list. We will post here IF we decide that we need any new applications.

Food Vending for 2011: You may download an application HERE. Once you have filled out and sent in your application, if there is interest and room, you will be contacted and can ask all the questions you have at that time.

I am going to the festival but not camping on site. CAN I PARTAKE in all the cool stuff going on in the campgrounds?

You can during the festival but there is NO parking for you on Thursday night. (this means there is nowhere for you to park your car on Thursday night). If you find another way to arrive (taxi/shuttle/bike/walk/float/swim) and are wearing your festival pass, you are more than welcome. Onsite camping is the best option to never miss a moment of the fun! party.

Are there any places to rent a bicycle near by?

You should check HERE .

I have a Medical Marijuana Card and medicate daily. cool?

Sorry, Medical Marijuana Cards are not valid at Coachella.

Why ______________________ ?


Can I Bring…

Can I bring an umbrella to block the sun?

Sorry no, those block the view of other festival goers.

What about bringing in my medical prescription? example: Diabetic insulin?

You should identify yourselves to security while waiting to enter the venue. Security will locate the medical folks adjacent to the main entrance, and they will assist you in storing and providing a secure area for diabetics. ALL Medical prescriptions and accompanying names on those containers will need to match the person’s proper ID. Medical related items (food included) may be brought in provided a proper dr. note and / or prescription detailing the necessity of the item is onsite and available.

Can I bring in eye drops for my contact lenses?

Yes, but they need to be in a marked container.

Can I bring a water squirt gun or mister?

Sorry, these will not be allowed into the venue, though there might be some mister fans available for purchase onsite.

Can I bring Chapstick?

Yes. Make sure it has Sunscreen in it too!

Can we bring walkie talkies?


Are strollers allowed into the venue?

Yes if it is for an infant/toddler.

How big is a medium backpack? / How will this be enforced?

A medium backpack should be no bigger than 20″ tall, 15″ wide and 9″ thick packed. Bags will have to fit into a box of that size similar to the system used at Airports. If your bag doesn’t fit in the box it won’t be able to go inside the venue.

What are considered professional cameras and professional digital cameras?

Any camera with a removable lens.

Will There Be… At/In The Venue/Festival?

Will there be vegetarian/vegan food offered?


Will there be flushable toilets and sinks available?


Will there be Disabled person parking/bathrooms? Where?


Will I be able to find security if needed?


Will there be payphones inside the venue?

Sorry, No. Do they still make those?

Will there be ATMs?

Yes, both inside the venue and all around the event / camping grounds plus clearly marked on the festival guide.

Will there be lockers on site?

There are a very limited amount of lockers available for rent. Please go to: .
Be nice to Lou the Locker guy. He’s super cool.

Will there be a Lost & Found? (Lost keys, cell phones, etc.)

Yes, there will be a Lost & Found booth which might be clearly marked on the festival guide, or hopefully at least the booth itself will be clearly marked. We have a kick ass Lost & Found. Please try to put your contact info in your phone and take a picture of your contact info for your camera in case you lost those things. You can inquire with lost/found after the festival by emailing Please describe your lost item in detail. Pics are usually posted later too.

Will there be First Aid on site?

Yes. First Aid stations will be on site, clearly visible to find, and clearly marked on the festival guide.

Will there be a Mist tent?

Maybe.. wander around to see. There for sure will be various shaded structures.

Water? And/or how much is water?

Bottled water will be sold for only $2 (same price since 1999) at numerous vendor locations. Also there will be water fountains. Yes you can bring an empty refillable bottle (no metal).

Will there be a sunglasses / visors or hats / sunscreen sold?

Yes there will be booths on site with those items.

Will there be a festival map available ahead of time so we can see which bands will be at which stages/tent areas? And see locations of food courts, bathroom areas?

Yes. It will be posted a couple days before the festival. It will also be on the festival guide being passed out upon entrance. LINE UP SUBJECT TO CHANGE.

What’s the deal with parking?

There will be plenty of parking adjacent to the festival grounds. Day parking is free. YOU WILL NOT BE ADMITTED INTO THE PARKING LOTS WITHOUT ALL PASSENGERS IN YOUR VEHICLE HAVING THEIR FESTIVAL PASS ON THEIR WRIST! NO EXCEPTIONS. There is no overnight parking allowed except for onsite campers. Everyone planning to park needs to have their festival pass on upon arrival. Did we already mention that?

Will there be wifi?

AT&T Wi-Fi will be available for attendees to connect during Coachella. For more information on how to connect to Wi-Fi, visit AT&T Wi-Fi Access.

Parking, Taxis, Cars, Buses, Trains

I locked my keys in my car, my car won’t start, I lost my keys. Will there be a Tow truck or AAA on site?

There will be an Locksmith on site (it’s probably Sean. He is super cool) and an an AAA Tow Truck on stand by. Be sure to stop by lost and found and look for your keys first. Lost and Found gets tons of unclaimed lost keys each year.

Where is the nearest Bus stop?

In downtown Indio about 3 miles from the venue.

Where is the nearest Train stop and/or bus stop?

Downtown Indio about 3 miles from the venue.

Where is the nearest Gas Station or drugstore?

A gas station is about 3.6 miles away, Monroe & the 111.
There are several food places up and down hwy 111.

The closest grocery store, coffee shop and some food places is the shopping center with RALPHS at the corner of Jefferson and 50th. Google maps will help guide you. Here is satellite view of venue. You can zoom out.

Where is the taxi and/or Drop off/Pick up point??

east side of 50 / Monroe. best access is from Jackson


Where can I buy passes? I don’t have a credit card to use online/phone?

Take your cash to a grocery store and purchase a prepaid credit card to use.

Will there be passes sold at the event?

No passes will be sold at the venue. Period.

Is a 3-day pass three separate tickets?

No. It is one wristband that is good for the entire weekend. Void if removed or tampered with.



Is getting my pass shipped the only option or can I pick them up somewhere?

Shipping was the only option however in a few circumstances will call was set up. Box Office/Will Call will be at an offsite location.

Ticketmaster is saying my passes can only be shipped to my billing address. Why?

This is a standard Ticketmaster policy however they have made and exception for all Coachella orders – if you need to have your passes mailed somewhere else please contact them back and they will arrange it for you.

I have a camp spot but I need to get a companion parking spot for my friend who is meeting me there. What do I do?

When ordering your camping spot you will have an option on Ticketmaster to add an additional companion parking pass (when you select your delivery method). If you miss this you can always contact Ticketmaster and have them add one to your order (if there are any left).

I live in the middle of nowhere, even FEDEX and UPS can’t figure out where I live. My only option of ever receiving mail or packages is to use a P.O. Box. which may or may not also be my billing address. What can I do?

Please email us before march 10 your current address (the one you say is undeliverable to) and your Frontgate or Ticketmaster order number (depending on how you ordered) and we will find another option for you to receive your tickets.

Camping & Hotels

Every hotel is sold out. What can I do?

Don’t give up.
Try Valley Music Travel
Try expedia, travelocity, orbitz, etc. etc.
Try Cal Stay Hotel Reservations 866-217-8926.

May I use a heater?

The use of any type of heating appliance is not permitted in the Car Camping or Tent Camping areas.